Important Message
Suffolk Car Centre Ltd - COVID-19 Update Thursday 5th November As of Thursday 5th November Suffolk Car Centre at Reydon and Ilketshall St. Lawrence are OPEN for Click and Collect ONLY* This will be on an appointment only basis during the current pandemic to help us follow the government guidelines of social distancing and to protect all of our customers and staff. We are operating within governmental social distancing best practices and have completed risk assessments to ensure our site is functioning safely for both our customers and staff. We have modified our sales processes to meet the ongoing and exceptional circumstances, if you are interested in a vehicle please contact us via Phone or Email and so we can organise sending you a personalised video and can then arrange a Click and Collect Handover at your convenience. We will closely monitor official updates and review our business processes and best practices based on further instruction from the Government. All our staff at Suffolk Car Centre can still guide you to the right car, only now we will do it from a safe distance. Kind regards and please keep safe. Suffolk Car Centre Ltd

Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Gina W
Excellent service and very polite and helpful at all the time
Ellen S
Both Suffolk Car Centre branches (Reydon and Ilketshall) were extremely patient and helpful and put us in the right direction regarding type of car and budget. Good service all round, thanks.
Anthony F
Very relaxed informative and friendly place to trade. So far good Aftersales help
Gerry H
A good helpful team. Suggested a car at their other showroom that i might like.Car fully serviced and ready to collect when promised from location nearest to my address. Would highly recommend Suffolk car centre to anybody looking to buy a car.
Ann W
Customer service was superb from start to finish both staff and management were friendly and helpful.
Margaret C
Very helpful and extremely polite. Let us try the car out immediately. Helped with me trying to get sorted with my finance
Duncan S
Excellent customer start to finish would recommend SCC Car was superbly presented at time of collection. Good price too very competitive
Deborah R
Excellent customer service, and very good communication.
Laura M
Fantastic service, really helpful. Gave me a video tour of the car as I live a long way from Suffolk. Rang a couple of days after we collected car to make sure everything was OK.
Michael C
Very straight forward to deal with, made you feel welcome from the first visit to closing the deal. Nothing too much trouble.
John M
Very good service from Chris it's about my 3 car from them
Kayleigh F
Could not do enough to help me search for a new car. Really helpful and professional while being friendly
Kay H
Great trustworthy service at Suffolk Car Centre. I bought a car and couldn't be happier.
Gerald R
We were treated very well would recommend linstead garage to friends
Matilda O
2nd car purchased from Chris and Team. Excellent service, sincere and great buys. Very happy.
William G
Extremely helpful, friendly and no pressure. Car was superbly presented and everything explained. Very pleased.
Kirstin W
Very helpful. I called up on the Saturday regarding a car and was able to look on the Monday. Was lovely, I was able to have a look round the car by myself without being watched and was allowed to test drive and bought the car. I cannot recommend enough as everything from start to finish was professional, helpful, quick and easy - nothing was a problem. Most importantly there was none of that pushy salesman bit... instantly puts me off but this wasn't a concern here. Very friendly. Kept in contact for the week prior to collection. Collection was quick, easy and informative. Couldn't do enough for me and were a pleasure to deal with - thank you!
Rebecca W
Suffolk car centre were very helpful and gave a professional Service throughout. The sale was hassle free and very efficient.
Jak C
Very easy to work with, very happy with the car at a great price! Salesman was a top bloke and happy to help.
David P
From start to finish the whole process was very Professional and stress free, all questions asked were answered in a timely manor. The quality of the cars being offered were excellent and the one I bought was above my expectations of a second hand car.
Ruth H
I took a risk buying a car online during lockdown, but it arrived looking exactly as shown in the photographs. The salesman was polite, efficient and helpful throughout the process, and even arranged an independent transporter for me, to save me a 400 mile round trip to collect it. I am delighted with the car, very satisfied with the service and would recommend Suffolk Car Centre to anyone..
Patricia
Genuine guys, felt safe buying my car from them. Would definitely recommend
Andrew E
Relaxed and informative, from start to finish. The salesman spoke with confidence about the cars on offer, I never once felt pressurised into making a snap decision. And when I finally did the process was smooth and quick, being informed at all stages.
Susan F
Excellent. Felt listened to, needs and budget taken on board. Not pressurised or encouraged to pay more than I could afford. Good part exchange rate, moving from a geared car to an automatic, confidence built by lots of practise before hand.
Trevor L
Excellent service, genuine, friendly and honest people, 2nd car I've purchased from them and have found the sales process easy and their after sales service excellent.
Kathryn S
I was recommended to Suffolk Car Centre by 3 people who, like me, live locally. I was buying a car on my own and felt quite nervous about it. Firstly, they had the exact car I was looking for, an automatic with reasonably high seats. Secondly, I found the service I received excellent and kind and all the necessary admin was easily sorted. I felt very well looked after.
Ben T
The team were friendly and engaging throughout the process and at no point did I ever feel pressured or that I was told anything that wasn't genuine or honest. Kept in good contact and ensured the process as smooth as possible in spite of the Covid world we live in!
Polly P
From the very start of enquiring about cars to saying what I wanted and needed being kept up to date with what was happening to the day I collected my car brilliant service highly recommend
John B
Very helpful good service and friendly good after sales will deal with them again
Gary M
Very good the last 3 years bourt 2 cars there very good after sales would definitely go back again
John W
Excellent friendly service . We drove 280 miles to view and purchase a car and were not disappointed. Our salesman was welcoming, despite these difficult times. Great service and would recommend this dealership without hesitation. Thank you!!
Giles P
Suffolk Car Centre was wonderfully helpful. I was looking at one car, but they showed me some alternatives - not pushy, just genuinely trying to find the right car for me. The car i chose is amazing - looks almost brand new - and drives so well; and was a bargain price. When i went to pick the car up - they had everything ready to go.. one signature, one payment, walk through of the warranty and etc - and I was on the road. No hassle - just great service. So impressed that i took my wife along to look at the cars - suspect we will back again soon!
David W
This was a very relaxed and no pushy salesman visit just un locked the car and aloud me to look around at my own pace again with no pressure. The staff were easy to talk to and very friendly and helpful making sure my car needs were met.
Scott H
Flawless, I hate buying cars but purchasing through Suffolk Car Centre was the easiest and painless experience of buying a car I have ever had. Super professional and went above and beyond to make sure we as the customer were 100% satisfied. Highly recommend a visit.
Catherine S
Very thorough, helpful and took the time to talk me through the cars features. I had a test drive and was not forced into a sale. All paperwork sorted and completed. Car was immaculate when collected and everything was completed before collection. Great service and warranty. Very happy
Luke J
Fanatic cars to chose from and more than happy to help me chose the correct car for me. They were very quick to sort me out with a car too and explained everything i needed to know. Couldn't recommend then high enough
Steve M
Very pleasing meeting with this garage and the sales person Chris Reeves, they were more than helpful and the warranty they offer is very good at no extra cost
Steve H
Great service, the partner I dealt with is a genuinely nice chap, we struck a very fair deal and I am thrilled with my new car. SCC went out of their way (and pocket) to ensure that my new car was properly prepared prior to collection with full valet, service, fresh MOT and even replacing 2 tyres with expensive OEM Continental Sports. I would not hesitate to recommend Suffol Car Centre.
Dean B
Very pleased with the service from Suffolk car centre even so me and my wife have just brought 2 cars from these guys great service
David W
Easy pleasant transaction. We viewed a well presented vehicle with no pressure from salesman. The whole transaction was made very simple. Car was ready on time taxed and with fresh MOT.
David B
Chris can not do enough for you they go the extra mile... 100% the best ....
Stephen G
thank you so much at suffolk car centre i am so happy with my new car and making me feel so relaxed through out the experience cant recommend you enough it was so nice to not feel pressurised but there to help
Gary S
Excellent sales service from start to finish including after sales service,No pressure selling whatsoever, The Gentleman was very polite and honest ,We had time to think and all our questions were answered,The experience was a pleasure ,Would we buy a car again from SUFFOLK CAR CENTRE ,A BIG YES 100% and A BIG THANK YOU.
Ben C
Just purchased a Seat Leon from Suffolk Car Centre and I was very pleased with the experience. Car has clearly been well looked after and Harry went out of his way to let us see the car outside of working hours, as well as arranging a quick turn around. Excellent, hassle free, smooth and friendly car buying experience from Harry and Robert. Would definitely recommend! Thank you!
Darren
I am very impressed with the excellent customer service l received from Harry, Extremely pleased with my vehicle, I would highly recommend Suffolk car centre to anyone.
James M
Given very good advice and the whole process was very smooth and hassle free. Would thoroughly recommend Suffolk Car Centre.
Rhys C
The Suffolk Car Centre team was helpful and friendly and the car is great. Have bought 3 or 4 cars from them as a family and have been happy with what we have received each time. I would definitely recommend them for used cars.
Ruth and Chris
We recently bought 2 cars from Suffolk Car Centre. We were dreading the whole car buying experience but Harry made it all so easy and enjoyable. We are both extremely pleased with our vehicles and the service Harry gave us. He didn\'t rush us and made the whole experience relaxed, stress free and fun. Many thanks Harry!
Frances- Toyota Yaris
I am very impressed with the excellent customer service I received from both Harry and Chris. There was no pressure and I found them to be friendly, relaxed and very professional. I am delighted with the car I have purchased from them and would recommend Suffolk Car Centre to anyone.
Dawn Dow - Golf GT
I have just purchased a VW Golf from Harry at the Suffolk Car Centre. Excellent customer service, no pressure and everything on the car was done to perfection. I was really impressed with the service and how everything was handled. Really friendly, easy to talk to. Great professional service and I would not hesitate in recommending Harry and Chris and the team at Suffolk Car Centre. They go the extra mile and make sure the customer is happy which gives you confidence in your purchase. Well done guys.
Mrs Bishop- Toyota Yaris
No pressure, no hassle, just a first class service Would not hesitate in recommending Suffolk Car Centre. Love my Yaris!!
Julie Parris
My elderly father recently purchased a used car from Suffolk Car Centre, Ilketshall St Lawrence. It is the first time that we had dealt with the company and we were really impressed with the excellent and professional service we received from Chris Reeve. I do not live locally anymore so could not be at my fathers side during the purchase but Chris communicated everything that had been agreed to be done to me over the phone or by email which really reassured me during the whole process. They delivered on everything, even replacing a part that they hadn\'t expected to do at no extra cost and also arranged to pick my Dad up in order for him to collect the car. I would recommend Suffolk Car Centre to anyone looking to purchase a used car and any other services that they provide based on the excellent experience that we have had with them.
Olivia Foster Fiat 500
I ̢۪m very happy with the service that I received when buying a new car! Was greeted very well and felt very reassured when buying the car! I am really happy with my fiat. Thank you Harry and the rest of the team!
Chloe- Nissan Qashqai
We have just got our first car on finance, after being worried about ever having a car on finance we decided now is the right time. We found the car we wanted and went and viewed. We was greeted by Harry who was brilliant at what he does. He made us feel at ease straight away. He made the whole process very easy with very good friendly customer service. We drove away in our new family car today it\'s perfect for us. Thankyou very much Harry
Jamie - BMW
Great service from both staff I delt with (autotrader wont let me post names! But they both deserve a huge amount of credit for what they do!!). They both work at both branches but I bought from their ilketshall branch. Nothing was too much trouble for them with multiple visits before finally making a deal for the car (BMW 3 series). Left a small list of work to be done on the car before collection and all of them were completed to an incredible standard. Very happy with the service pre purchase and collection. Post purchase good service had continued, a couple of very minor issues began with the cafe, but absolutely no bother to dealer they've had me in for diagnostics, and again to rectify the issue with absolutely no problems arranging todo so under warranty at a time that suited both parties. We are very happy we found the right car with this dealer and even happier with the service they have delivered. Will definitly look to these guys first with any future purchases.
Claudio Domiciano from Wembley London
Claudio Domiciano - Toyota Avensis I would like to take this opportunity to thank Harry Waller for the high standard of service to my person before and during the purchase of my Toyota Avensis (of which I am very happy) Harry you explained things clearly, which gave me total confidence on the purchase of this vehicle, and as a result I recommend others to your service and to do business with you.
I\'m sorry for not doing this before. But their customer service was absolutely fantastic, the best a customer could ask for. Excellent customer service. Thank you Harry and the staff at Suffolk Car Centre.
Suzuki Vitara Purchase
Thank you so much Harry we are very pleased with the Suzuki Vitara we bought off of you, very friendly nice person & great service.
Andrew Garner - Vauxhall Zafira
I am sorry for not doing this earlier. But your after care service has been absolulty the best a customer could ask for. No quibbles or yeah but no but.... Just plain old fashioned good customer service and sorted. Thank you the Suffolk Car Centre team.

Andy
Gary Raven- Vauxhall GTC
Just bought a brilliant Vauxhall gtc from Harry at the Reydon site. I was very pleased with the service from booking the initial test drive online to picking the fully valeted car up. I would highly recommend them to anyone. Thanks again!
Colin & Linda
Great service in all areas,thank you.
Friendly straight honest.
Mazda mx5. Red. ( Robyn )
Pam Gent
The service at the Reydon showroom was top class, no pressure, good value and very helpful. The vehicle I bought was a second hand Daihatsu Terios a lovely car, good value and top class, Harry and Robert went the extra mile to make sure I was content with my purchase, and filling in all necessary paperwork. I would definitely recommend this garage and will certainly make them my first port of call for any other cars in the future. Thanks to both of you. Pam Gent. (A very happy bunny).
John Patrick
First class service. Excellent communication throughout the purchase of Maserati Quattroporte. Clear and informative contact with Harry Waller. I especially liked the attention to detail. As they say, they go the extra mile and are a pleasure to do business with.
Jeremy Barrington
Fantastic service. Chris was very knowledgable and found me the perfect car! I also traded in my old truck and he gave me a great price too. Would highly recommend to anyone looking for a quality and reliable purchase. Thanks very much.
Philip Punt
l would like to take this opportunity to thank Harry Waller for the high level standard of Customer service he provided to me before , during the trade in and purchase of my Peugeot 508 estate, (of which l am very happy with) you explained things clearly, which gave me full confidence in buying this vehicle, and as a result I would highly recommend others to your service and to do business with Harry.
Jake Steward
Recently purchased a Golf 1.6, the process was very easy and I was very impressed with there attention to detail and customer service. Harry Waller was honest, knowledgeable and clearly takes an interest in helping you get the right car and a reliable one with a fresh service and warranty. Great experience would recommend to friends.
Rosie Rampling- Peugeout 208
Absolutely brilliant service- patient and very efficient. A genuine, trustworthy business to buy a car from would highly recommend to anyone!
Jean Brown
I have just bought a Seat from the Reydon branch which is lovely. Harry was great and very patient. I got a fair deal on my old car and would recommend the company to anyone.
Derek Allinson - Audi A5 S-Line
What a Superb car I have bought from a Superb business! I wish Harry and Chris all the very best for the the future and would like to thank you for all your help, I love the car.
Maureen McIlroy
Harry Waller at the Reydon branch was an absolute pleasure to deal with - professional, helpful and extremely efficient. We would recommend this company and Harry in particular to anyone looking for a good quality second hand car and professional service.
Terence Sawyer-Jaguar XF
What a pleasure in this day and age to find a concern that really offers a first class service. Suffolk Car Centre go out of their way to ensure Customer satisfaction, a real pleasure to deal with reputable people. well done.
Mark from Northern Ireland-Alpha Romeo Giulietta
Fantastic and genuine service; any request for more information or photos was always met with reassurance and coperation. Nothing was too much hassle. Genuine guys and a genuine service; would recommend.
Chris Maskery- Isuzu Rodeo
First Class Service- It was a real pleasure to deal with a local company, very helpful and polite service and I am really happy with my new Truck.